Scams and cyber threats are consuming customers and eroding trust in online services, leaving call centers overwhelmed and resources strained. With 81% of consumers expecting their carrier to keep them safe online, this is your chance to deliver real value with F‑Secure protection.¹
Unlock value: safeguard customers against scams
Increase loyalty: consumers using security stay longer
Maximize margins: optimize efficiency and drive sales
DNA is a Finnish communications service provider with 5G network coverage reaching over 90% of the country’s population. After streamlining three value-added products into a single solution — F‑Secure Total, our all-in-one security app — sales saw a 60% increase in just 12 months.
Read case studyWith 66% of US consumers targeted monthly and average losses of $2,663 per person last year, establishing yourself as a trusted carrier committed to scam protection delivers exceptional value. Enhance your core offering with a comprehensive security solution optimized at every step of the customer journey — from launch to loyalty.²
We not only provide the technology you need to protect your consumers, but also support you in maximizing customer lifetime value with our services
We actively share a wealth of segmentation, positioning, and marketing resources and messaging with our partners to help you sell security
We provide real-time, actionable data in partner dashboards with business KPIs, product and feature usage, and cyber protection insights
Customers who utilize cyber security solutions typically stay longer. In a world fraught with online deception, this is your opportunity to establish consumer security as a core pillar of your ethos, building trust and enhancing loyalty. Partners who offer online security report higher Net Promoter Scores (NPS) and lower churn rates on their flagship product.
Boost retention rates with online security tailored to your customers’ needs
Deliver increased value for customers while enhancing your value proposition
Enhance customer satisfaction and loyalty by addressing your consumers’ desire for safety, especially when 71% of Americans are unsure who they can trust online³
In today’s digital landscape, 81% of consumers expect their carriers to provide online security. By proactively safeguarding customers from scams and cyber threats, you not only meet this expectation but also deliver significant value that sets you apart from competitors, establishes trust, and enhances your brand’s reputation.¹
We’ll support you in becoming your customers’ trusted companion online
We’ll increase your visibility and relevancy in your customer base
We’ll help you and your customers stay ahead in the evolving scam landscape
Increase your bottom line while serving your customers’ needs by providing simple yet holistic online security and scam protection. Our partners experience increased sales, optimized resource allocation, and enhanced value for money when safeguarding their consumers with our flexible security solutions.
With 35+ years in cyber security, we’ll open new revenue opportunities to you
Increase profit margins with flexible, co-created offerings tailored to your strategy
Integrate and deploy with ease — minimal effort with maximum rewards
Leverage our extensive experience from over 500 successful service launches and 200+ partnerships with service providers to effectively market cyber security to prospective customers. Tap into our proven strategies and best practices to drive new customer engagement and build trust.
Unique customer engagement services driving your success — from consumer insights and marketing and sales enablement, to lifecycle messaging and customer journey optimization
Roll out with our help and scale up when your needs change or business grows
Receive dedicated guidance: 96% of partners are satisfied with local support
Consumers are facing a global scam pandemic, with 36% receiving more scam attempts in 2023 than the previous year. Common scams targeting US consumers range from shopping scams to investment fraud, showing the need for trusted service providers to offer easy-to-use, holistic scam protection solutions that protect customers when and where they need it.³
AI-powered messaging protection blocks scam text messages
Trusted shopping protects consumers from online shopping scams
Banking protection secures over 1 million banking sessions each day
Consumers spend eight hours every day online, sharing sensitive information across a myriad of accounts. With so much data shared digitally, the risk of exposure in a breach becomes higher every day — and with this the risk of identity theft. In 2023, US consumers reported over 1 million cases of identity theft, emphasizing the need for effective protection.
24/7 dark web monitoring with alerts when data is breached or leaked
Personal assistance following online security incidents or identity theft
Password manager creates and stores strong, unique passwords
Personal devices are the perfect gateway for consumer threats. Intrusive adware, malware, potentially unwanted applications and infostealers plague Windows, Mac and Android users daily. Securing consumer devices is vital for those looking to protect themselves from these malicious threats.
Malware protection keeps devices safe from viruses, trojans, and more
Fastest response times to new threats with behavior and AI-based protection
System advisor identifies vulnerabilities and minimizes potential intrusions
The online consumer threat landscape is vast. From malicious websites built to cause harm, such as by deploying malware or stealing personal information, to criminals hijacking consumer banking sessions, there are numerous ways for fraudsters to inflict financial and emotional damage online. Consumers need comprehensive protection that they can rely on to keep them safe, delivered by a trusted provider.
Browsing and phishing protections block harmful links and webpages
Banking protection blocks over 5,000 remote access tool attacks daily
Family Rules feature enables users to set online content limits for children
Report|General|Online Protection
Discover the latest online threats and cyber security updates impacting US businesses and consumers, informed by F-Secure threat intelligence experts.
F-Secure research|General|Scams
A rich and detailed knowledge database about scams – from high-level tactics to more detailed techniques – providing a formal foundation for researching and building defenses against scams.
)
Report|General|Scams
Critical insights into emerging consumer scam trends for service providers.
Press release
F-Secure’s first major partnership in the region demonstrates broadening global reach as leader in consumer cyber security.
Press release
F-Secure is delighted to have won best use case of AI for customer experience for its leading AI-based SMS Protection at Finland’s AI Gala.
Press release
Brand-new report highlights vital emerging consumer scam trends and insights for service providers.
If you’re interested in finding out how we can personalize our solutions to your business strategy and consumer needs, contacting our team of experts is easy. Get in touch to find out:
How we integrate our security solutions
How we can add value to your business
How your customers benefit from our security
¹ F-Secure Consumer Market Research 2023
² F-Secure Living Secure Survey 2024 & GASA The Global State of Scams 2023
³ F-Secure Living Secure Survey 2024
⁴ GASA The Global State of Scams 2023
