Stand out as a trusted operator in a world of online scams

Scams and cyber threats are consuming customers and eroding trust in online services, leaving call centers overwhelmed and resources strained. With 81% of consumers expecting their telecommunications service provider to keep them safe online, this is your chance to deliver real value with F‑Secure protection.¹

  • Unlock value: safeguard customers against scams

  • Increase loyalty: consumers using security stay longer

  • Maximize margins: optimize efficiency and drive sales

Drive value with consumer cyber security

See how our personalized solutions have tackled unique consumer security problems and delivered exceptional results in our partnerships with operators.

What an F-Secure partnership can do for you

Join forces with the leader in consumer cyber security partner­ships and benefit from flexible business models, easy onboarding, and a genuine partner offering to add value to your business.
Value we bring:
Unlock value through scam protection

With 56% of consumers encountering scam attempts at least monthly, positioning yourself as a trusted service provider committed to scam protection offers significant value. Enhance your core offering with a comprehensive security solution optimized at every step of the customer journey – from launch to loyalty.²

How F-Secure can help:
  • We provide the technology you need to protect your consumers, and support you in maximizing customer lifetime value with our services

  • We actively share segmentation, positioning, and marketing resources and messaging to help you maximize security sales

  • We provide real-time, actionable data in partner dashboards with business KPIs, product and feature usage, and cyber protection insights

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Increase loyalty and reduce churn

Customers who utilize cyber security solutions typically stay longer. In a world fraught with online deception, this is your opportunity to establish consumer security as a core pillar of your ethos, building trust and enhancing loyalty. Partners who offer online security report higher Net Promoter Scores (NPS) and lower churn rates on their flagship product.

How F-Secure can help:
  • Boost retention rates with online security tailored to your customers' needs

  • Deliver increased value for customers while enhancing your value proposition

  • Enhance customer satisfaction and loyalty by addressing your consumers' desire for safety, especially when 73% of people don't know who to trust online²

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Differentiate from your competitors

In today’s digital landscape, 81% of consumers expect their operators to provide online security. By proactively safeguarding customers from scams and cyber threats, you not only meet this expectation but also deliver significant value that sets you apart from competitors, establishes trust, and enhances your brand's reputation.¹

How F-Secure can help:
  • We'll support you in becoming your customers' trusted companion online

  • We'll increase your visibility and relevancy in your customer base

  • We'll help you and your customers stay ahead in the evolving scam landscape

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Maximize your margins and revenue

Increase your bottom line while serving your customers' needs by providing simple yet holistic online security and scam protection. Our partners experience increased sales, optimized resource allocation, and enhanced value for money when safeguarding their consumers with our flexible security solutions.

How F-Secure can help:
  • With 35+ years in cyber security, we'll open new revenue opportunities to you

  • Increase profit margins with flexible, co-created offerings tailored to your strategy

  • Integrate and deploy with ease – minimal effort with maximum rewards

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Expand your customer base

Leverage our extensive experience from over 500 successful service launches and 200+ partner­ships with service providers to effectively market cyber security to prospective customers. Tap into our proven strategies and best practices to drive new customer engagement and build trust.

How F-Secure can help:
  • Unique customer engagement services driving your success – from consumer insights, marketing, and sales enablement, to lifecycle messaging and customer journey optimization

  • Roll out with our help and scale up when your needs change or business grows

  • Receive dedicated guidance: 96% of partners are satisfied with local support

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Top cyber threats facing consumers

In 2024, online crime cost the world nearly $1.026 trillion. Even more alarming, 78% of people fell victim to scams within the same year. Cyber criminals are targeting consumers with increasing aggression – and this troubling trend shows no signs of slowing down.³

Consumers are facing a global scam pandemic, with 50% believing they’re likely to fall victim to cyber crime in the future. Equally significant, 50% also say they’re willing to pay for scam protection. These findings underscore the need for trusted service providers to offer easy-to-use, comprehensive solutions that protect customers when and where they need it most.²

How our security combats scams:
  • AI-powered messaging protection blocks scam text messages

  • Trusted shopping protects consumers from online shopping scams

  • Banking protection secures over 1 million banking sessions each day

Consumers spend eight hours every day online, sharing sensitive information across a myriad of accounts. With so much data shared digitally, the risk of exposure in a breach increases daily – along with the risk of identity theft. Each year, millions of cases of identity theft are reported globally, emphasizing the urgent need for effective protection.

How our security prevents identity theft:
  • 24/7 dark web monitoring with alerts when data is breached or leaked

  • Personal assistance following online security incidents or identity theft

  • Password manager creates and stores strong, unique pass­words

Personal devices are the perfect gateway for consumer threats. Intrusive adware, malware, potentially unwanted applications and infostealers plague Windows, Mac, and Android users daily. Securing consumer devices is vital for those looking to protect themselves from these malicious threats.

How our security safeguards devices:
  • Malware protection keeps devices safe from viruses, trojans, and more

  • Fastest response times to new threats with behavior and AI-based protection

  • System advisor identifies vulnerabilities and minimizes potential intrusions

The online consumer threat landscape is vast. From malicious websites built to cause harm, such as by deploying malware or stealing personal information, to criminals hijacking consumer banking sessions, there are numerous ways for fraudsters to inflict financial and emotional damage online. Consumers need comprehensive protection that they can rely on to keep them safe, delivered by a trusted provider.

How our security protects consumers online:
  • Browsing and phishing protections block harmful links and webpages

  • Banking protection blocks over 5,000 remote access tool attacks daily

  • Family Rules feature enables users to set online content limits for children

Flexible integration options

We believe that security excellence is only possible when user experience is excellent too. That’s why we offer multiple ways to tailor your security approach, so you can protect your customers from online scams and other cyber threats in line with your go-to-market strategy.

Contact us

If you’re interested in finding out how we can personalize our solutions to your business strategy and consumer needs, contacting our team of experts is easy. Get in touch to find out:

  • How we integrate our security solutions

  • How we can add value to your business

  • How your customers benefit from our security

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Sources

¹ F-Secure Consumer Market Research 2023

² F-Secure Digital Moments Survey 2025

³ GASA Global State of Scams 2024