Stay safe online and renew your subscription in a few easy steps.
If you have F‑Secure Total, Internet Security (previously SAFE), VPN (previously FREEDOME VPN) or ID Protection, your subscription is managed via My F‑Secure. Log in to your My F‑Secure account and click Renew now
to continue your subscription.
If you have F‑Secure FREEDOME VPN, Internet Security or Anti‑Virus in use, choose your product and follow the instructions to renew.
This is dependent on the product and device you are using. The easiest way is to find the product icon or product on your device and hover over it with the mouse icon. We have compiled a step-by-step guide that you can follow.
If you want to buy after your free trial, you need to log in to My F‑Secure and click Buy now
in the top-right corner.
If you have forgotten your password to My F‑Secure, you can click Forgot my password
on the login page and follow the instructions to reset your password.
If you have forgotten which email address you used for My F‑Secure, as well as your password, you need to contact our support for help.
Log in to My F‑Secure and go to Account settings
in the dropdown menu where your name is. Type in your new email address in the field where it says Your F‑Secure email address
and click Save changes
.
If you have opted to renew your subscription manually, you need to first renew your existing subscription with the same number of licenses. After renewing your subscription, you can click on the Buy more
button in My F‑Secure to increase the number of devices.
If you have an automatically renewing subscription, log in to My F‑Secure and click on the Buy more
button to increase the number of devices.
If you are unsure of what renewal type you have, you can find that information by logging in to My F‑Secure, clicking the Subscription
button and looking for Renewal
.
If you have an automatically renewing subscription, you can cancel your subscription by logging in to My F‑Secure and clicking the Subscription
button. Under the Manage your subscription
, select I want to cancel auto-renewal
and click on Cancel your subscription
. This will cancel any upcoming renewals.
If you have opted to renew your subscription manually, the subscription will be automatically cancelled if you do not manually initiate the renewal before the expiry date.
If you are unsure of what renewal type you have, you can find that information by logging in to My F‑Secure, clicking the Subscription
button and looking for Renewal
.
If your Internet Security or Anti-Virus has expired, you now have a great opportunity to improve your protection by upgrading to F‑Secure Total with a special introductory price.
Total protects you against the latest threats, via a wide range of security features, and also provides protection for your mobile devices. You get complete security, privacy, identity protection and parental controls — all in one easy-to-use app.
The legacy version of Internet Security (purchased before February 14, 2023) is no longer for sale, and existing users can upgrade to Total (see above). However, if you purchased Internet Security after February 14, 2023, you can renew your subscription by logging in to your My F‑Secure account.
Read our product user guides or contact an F‑Secure expert.
Get help and instructions by reading our product user guides.
Go to our support pages to find answers, chat, or contact an F‑Secure expert.