Cut costs and claims from scams targeting consumers

Scams are damaging banks, insurers, and financial institutions. In 2023, cyber crime cost the US $159 billion, resulting in record fraud reports and increased insurance claims. The solution? Reduce strain on services while maximizing value with F‑Secure protection.¹

  • Reduce fraud: regain valuable business resources

  • Unlock value: safeguard customers against scams

  • Increase loyalty: align closely with consumer needs

Drive value with consumer cyber security

See how our personalized solutions have tackled unique consumer security problems and delivered exceptional results in our partnerships with financial services.

Touch 'n Go eWallet

Touch 'n Go eWallet, Malaysia's #1 eWallet, faced challenges in staying relevant to consumers. That changed when F‑Secure embedded security allowed Touch 'n Go to introduce a new value stream, enhancing customer trust with features like 24/7 ID monitoring, Cyber Help, and more.

Read case study

What an F-Secure partnership can do for you

Join forces with the leader in consumer cyber security partner­ships and benefit from flexible business models, easy onboarding, and a genuine partner offering to add value to your business.
Value we bring:
Reduce insurance claims

In today’s digital landscape, 84% of consumers expect their insurer to provide online security. By proactively safeguarding customers from scams and cyber threats, you not only meet this expectation but also deliver significant value that can reduce claims, establish trust, and set you apart from competitors.²

How F-Secure can help:
  • We’ll support you in reducing insurance claims and costs with scam protection features

  • We’ll help you strengthen your connection with consumers through everyday interactions

  • We’ll guide you and your customers in staying ahead of the evolving scam landscape

Book a consultation
Become more relevant to consumers

Customers who utilize cyber security solutions typically stay longer. In a world fraught with online deception, this is your opportunity to establish consumer security as a core pillar of your ethos. Become more relevant to consumers in their daily lives, build trust, and enhance loyalty. Partners who offer online security report higher Net Promoter Scores (NPS) and lower churn rates on their flagship product.

How F-Secure can help:
  • Respond to the biggest consumer concern related to the internet — the fear of losing money — to increase customer satisfaction and reduce cyber risks and fraud incidents, claims, and costs

  • Deliver increased value for customers while enhancing your value proposition

  • Enhance customer satisfaction and loyalty by addressing your consumers’ desire for safety, especially when 71% of Americans are unsure who they can trust online³

Book a consultation
Unlock value through scam protection

With 66% of US consumers targeted monthly and average losses of $2,663 per person last year, establishing yourself as a trusted provider committed to scam protection delivers exceptional value. Enhance your core offering with a comprehensive security solution optimized at every step of the customer journey — from launch to loyalty.⁴

How F-Secure can help:
  • We provide the technology you need to protect your consumers, and support you in maximizing customer lifetime value with our services

  • We actively share segmentation, positioning, and marketing resources and messaging to help you maximize security sales

  • We provide real-time, actionable data in partner dashboards with business KPIs, product and feature usage, and cyber protection insights

Book a consultation
Expand your customer base

Leverage our extensive experience from over 500 successful service launches and 200+ partner­ships with service providers to effectively market cyber security to prospective customers. Tap into our proven strategies and best practices to drive new customer engagement and build trust.

How F-Secure can help:
  • Unique customer engagement services driving your success — from consumer insights and marketing and sales enablement, to lifecycle messaging and customer journey optimization

  • Roll out with our help and scale up when your needs change or business grows

  • Receive dedicated guidance: 96% of partners are satisfied with local support

Book a consultation
Maximize your margins and revenue

Increase your bottom line while serving your customers’ needs by providing simple yet holistic online security and scam protection. Our partners experience increased sales, optimized resource allocation, and enhanced value for money when safeguarding their consumers with our flexible security solutions.

How F-Secure can help:
  • With 35+ years in cyber security, we’ll help you prevent financial losses from scams

  • Open new revenue streams with flexible, co-created offerings tailored to your strategy

  • Integrate and deploy with ease — minimal effort with maximum rewards

Book a consultation
Value we bring:
Reduce customer fraud reports

In today’s digital landscape, 78% of consumers expect their bank to provide online security. By proactively safeguarding customers from scams and cyber threats, you not only meet this expectation but also deliver significant value that can minimize reports of fraud, establish trust, and set you apart from competitors.²

How F-Secure can help:
  • We’ll help you reduce fraud incidents and reports with scam protection features

  • We’ll support you in becoming your customers' trusted companion online

  • We’ll guide you and your customers in staying ahead of the evolving scam landscape

Book a consultation
Unlock value through scam protection

Establish yourself as a trusted financial institution committed to protecting customers from a continuous onslaught of online scams. Enhance your core offering with a comprehensive security solution optimized at every step of the customer journey — from launch to loyalty.

How F-Secure can help:
  • We provide the technology you need to protect your consumers, and support you in maximizing customer lifetime value with our services

  • We actively share segmentation, positioning, and marketing resources and messaging to help you maximize security sales

  • We provide real-time, actionable data in partner dashboards with business KPIs, product and feature usage, and cyber protection insights

Book a consultation
Bring down costs associated with fraud

Increase your bottom line while serving your customers’ needs by providing simple yet holistic online security and scam protection. Our partners experience decreased costs associated with consumer fraud and optimized resource allocation when safeguarding their customers with our flexible security solutions.

How F-Secure can help:
  • With 35+ years in cyber security, we’ll help you prevent financial losses from scams

  • Increase profit margins with flexible, co-created offerings tailored to your strategy

  • Integrate and deploy with ease — minimal effort with maximum rewards

Book a consultation
Increase loyalty and reduce churn

Customers who utilize cyber security solutions typically stay longer. In a world fraught with online deception, this is your opportunity to establish consumer security as a core pillar of your ethos, building trust and enhancing loyalty. Partners who offer online security report higher Net Promoter Scores (NPS) and lower churn rates on their flagship product.

How F-Secure can help:
  • Respond to the biggest consumer concern related to the internet — the fear of losing money — to increase customer satisfaction and reduce cyber risks and fraud incidents, claims, and costs

  • Deliver increased value for customers while enhancing your value proposition

  • Enhance customer satisfaction and loyalty by addressing your consumers’ desire for safety, especially when 71% of Americans are unsure who they can trust online³

Book a consultation
Expand your customer base

Leverage our extensive experience from over 500 successful service launches and 200+ partner­ships with service providers to effectively market cyber security to prospective customers. Tap into our proven strategies and best practices to drive new customer engagement and build trust.

How F-Secure can help:
  • Unique customer engagement services driving your success — from consumer insights and marketing and sales enablement, to lifecycle messaging and customer journey optimization

  • Roll out with our help and scale up when your needs change or business grows

  • Receive dedicated guidance: 96% of partners are satisfied with local support

Book a consultation

Top cyber threats facing consumers

Alarmingly, 23% of US consumers fell victim to scams in 2023. With 70% of Americans shopping online, 66% using online banking, and 17% on dating apps, scammers are exploiting our growing reliance on digital platforms. Last year alone, the FTC received 2.6 million fraud reports, with a further 62% of victims failing to report their scam encounters. This trend is expected to rise further as online criminal activity escalates.⁵

Consumers are facing a global scam pandemic, with 36% receiving more scam attempts in 2023 than the previous year. Common scams targeting US consumers range from shopping scams to investment fraud, showing the need for trusted service providers to offer easy-to-use, holistic scam protection solutions that protect customers when and where they need it.³

How our security combats scams:
  • AI-powered messaging protection blocks scam text messages

  • Trusted shopping protects consumers from online shopping scams

  • Banking protection secures over 1 million banking sessions each day

Consumers spend eight hours every day online, sharing sensitive information across a myriad of accounts. With so much data shared digitally, the risk of exposure in a breach becomes higher every day — and with this the risk of identity theft. In 2023, US consumers reported over 1 million cases of identity theft, emphasizing the need for effective protection.

How our security prevents identity theft:
  • 24/7 dark web monitoring with alerts when data is breached or leaked

  • Personal assistance following online security incidents or identity theft

  • Password manager creates and stores strong, unique pass­words

Personal devices are the perfect gateway for consumer threats. Intrusive adware, malware, potentially unwanted applications and infostealers plague Windows, Mac and Android users daily. Securing consumer devices is vital for those looking to protect themselves from these malicious threats.

How our security safeguards devices:
  • Malware protection keeps devices safe from viruses, trojans, and more

  • Fastest response times to new threats with behavior and AI-based protection

  • System advisor identifies vulnerabilities and minimizes potential intrusions

The online consumer threat landscape is vast. From malicious websites built to cause harm, such as by deploying malware or stealing personal information, to criminals hijacking consumer banking sessions, there are numerous ways for fraudsters to inflict financial and emotional damage online. Consumers need comprehensive protection that they can rely on to keep them safe, delivered by a trusted provider.

How our security protects consumers online:
  • Browsing and phishing protections block harmful links and webpages

  • Banking protection blocks over 5,000 remote access tool attacks daily

  • Family Rules feature enables users to set online content limits for children

Flexible integration options

We believe that security excellence is only possible when user experience is excellent too. That’s why we offer multiple ways to tailor your security approach, so you can protect your customers from online scams and other cyber threats in line with your go-to-market strategy.

Contact us

If you’re interested in finding out how we can personalize our solutions to your business strategy and consumer needs, contacting our team of experts is easy. Get in touch to find out:

  • How we integrate our security solutions

  • How we can add value to your business

  • How your customers benefit from our security

By submitting this form, you agree to receive emails and equivalent communications from F‑Secure, including news­letters, event invitations, offers, and product-related information. However, if you wish to change your consent settings in the future, we always provide that possibility through the Preference Center link at the bottom of our emails. We process the personal data you share with us in accordance with our privacy statement.

Sources

¹ GASA The Global State of Scams 2023

² F-Secure Consumer Market Research 2023

³ F-Secure Living Secure Survey 2024

⁴ F-Secure Living Secure Survey 2024 & GASA The Global State of Scams 2023

⁵ GASA The Global State of Scams 2023 & Statista 2024