Support

How can we help?

Common topics by subscription

Select your subscription below to find the most common topics

Articles & forums

Articles

Consult support articles and user guides on F‑Secure products. Get answers to the most frequently asked questions.

Availability: 24/7

Community forums

Get answers to your questions and discuss F-Secure products and services with the community.

Availability: 24/7

Contact support

Important notice: potential service disruptions from April 16, 2025

On Wednesday, April 16, we will be upgrading our chat system to better serve you. During this upgrade, our chat channels may experience temporary disruptions and may not be available at times. We apologize for any inconvenience this may cause and appreciate your under­standing. If you need assistance during this period, please contact us via phone or try contacting us via chat again later. Thank you for your patience and continued support.

Phone

Call F-Secure support:

+60 3 4065 7117

Availability:Mon–Fri 9–18
Languages:English

+45 8987 4495

Tilgængelighed:man–fre 9–15

Lukket på helligdage i Finland.

Sprog:dansk

+358 9 4245 4493

Saatavuus:ma–pe 8–17

Suljettu pyhäpäivinä.

Kielet:suomi, ruotsi

Vältä odotusaikoja:
Vilkkaimmat aukioloaikamme ovat klo 11–14. Tänä aikana jonotus­aikamme voivat olla pidemmät.

+33 159 24 08 90

Disponibilité:lun–ven 10–14

Fermé les jours fériés.

Langue:français

+49 8954 194091

Verfügbarkeit:Mon–Fri 9–17

An Feiertagen geschlossen.

Sprache:Deutsch

Wartezeiten vermeiden:
Unsere geschäftigsten Zeiten liegen zwischen 9:00 und 14:00 Uhr.

00680008251042

Availability:Mon–Fri 9–18
Languages:English

+81 3 6868 0155

可用性:月曜~金曜 9.30–17.30

休日はお休みいたします。

言語:日本語

+31 35 799 4525

Beschikbaarheid:ma–vr 10–14

Gesloten op feestdagen.

Taal:Nederlands

+48 22 307 24 17

Dostępność:pn–pt 9–17

Zamknięte w święta.

Język:polski

+46 8 525 120 44

Tillgänglighet:mån–fre 7–16

*Stängd under allmänna helgdagar i Finland.

Språk:svenska

Undvik väntetider:
Våra mest hektiska öppet­tider är mellan 11:00 och 14:00. Under dessa timmar kan vår väntetid vara längre.

+44 20 8163 9790

Availability:Mon–Fri 9–18
Languages:English

+1 866 476 0216

Availability:Mon–Fri 9–18
Languages:English

+1 866 476 0216

Availability:Mon–Fri 9–18
Languages:English

Chat

Chat with our experts:

Availability:24/7

Languages:English

Self-help tools

Submit a sample

Submit malware and suspicious samples for analysis.

Support tools

Create and send an F-Secure Diagnostic File to F‑Secure support. Download uninstallation tools.

Threat descriptions

Technical details and removal instructions for detected threats

User guides

Product manuals, administrator guides