Trackware
Summary
This program secretly monitors user behavior or gathers confidential information, then forwards the information to a third party.
Removal
Once detected, the F-Secure security product will automatically block it from running and prompt you for a desired action.
A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:
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Check for the latest database updates
First check if your F-Secure security program is using the latest updates, then try scanning the file again.
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Submit a sample
After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.
Note: If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it.
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Exclude a file from further scanning
If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.
Note: You need administrative rights to change the settings.
Technical Details
Trackware can monitor and record the user's actions on the device where the program is installed. The information gathered can sometimes involve confidential and/or personally identifiable details, such as account log-in names, passwords or other sensitive data.
Once gathered, the collected information may be forwarded to a remote server. This type of information gathering may be objectionable if the user is unaware it is happening and/or has not authorized it.
Trackware is most commonly associated with programs dealing with advertising (adware). They are also often distributed bundled together with other, legitimate programs.
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More Support
Community
Ask questions in our Community .
User Guides
Check the user guide for instructions.
Submit a Sample
Submit a file or URL for analysis.