Support Tools

Download & Run

A collection of support tools useful for specific product issues.

Note: Use these tools only as a last resort if all other measures to solve the issue fail. Read carefully all related instructions.

Uninstallation Tool for Windows

A program that you can use to remove F-Secure products from your computer. Use this tool only as a last resort if you are not able to remove the product through the normal uninstallation method.

Uninstallation Tool for Mac

A script that you can use to remove F-Secure Anti-Virus for Mac and F-Secure Mac Protection from your Mac computer. Use this tool only as a last resort if you are not able to remove the product through the normal uninstallation method.

Online Scanner

Scan and clean your PC for free.

Rescue CD

Use Rescue CD to boot up a PC you suspect has been infected, or has had its security software compromised.

FSAUA-reset Tool

A tool to reset F-Secure Automatic Update Agent (FSAUA).

fsdbupdate for Windows

The fsdbupdate (fsdbupdate.exe) utility updates all databases (Antivirus, Spyware, Spam, Parental, etc) for F-Secure products running on Windows.

fsdbupdate for Linux

The fsdbupdate (fsdbupdate9.run) utility updates all databases for F-Secure products running on Linux.

Support Tool (FSDIAG)

If you have technical problems with your security product, you can create and send an FSDIAG file to our technical support. The file contains information that can be used for troubleshooting and solving problems specific to your computer.

Support Tool (FSDIAG) for Mac

If you have technical problems with your security product on Mac, you can create and send an FSDIAG file to our technical support. The file contains information that can be used for troubleshooting and solving problems specific to your computer.

Support Tool (FSDIAG) for Linux

If you have technical problems with your security product on Linux, you can create and send an FSDIAG file to our technical support. The file contains information that can be used for troubleshooting and solving problems specific to your computer.

Uninstallation Tool for Windows - PSB Computer Protection

A program that you can use to remove F-Secure PSB Computer Protection from your computer. Use this tool only as a last resort if you are not able to remove the product through the normal uninstallation method.

Know the Threat

Links to information about threats and to removal instructions provided by F-Secure Labs.

DB Tracker

Latest database updates

Threat descriptions

Technical details for malicious threats identified by Labs.

Removal instructions

Technical details and removal instructions for malicious threats identified by Labs.

Classification of threats

Information on how F-Secure classifies threats.